Which item is crucial for a successful transition from the change stage in Lewin's model?

The concept of "refreezing" in Lewin's change management model is essential for successfully solidifying new changes after they have been implemented. After the transition stage, where change is actively made and individuals or groups adapt to the new way of operating, it is important to establish stability in this new state. Refreezing ensures that the changes become integrated into the organization's culture, processes, and practices.

This stage involves reinforcing and stabilizing the new behaviors and practices so that they can sustain over time. Without refreezing, there is a risk that individuals may revert to previous ways of working, undermining the purpose of the change initiative. This step often includes addressing any residual resistance, celebrating successes, and ensuring that all stakeholders are aligned and committed to maintaining the changes.

While the other options, like planning change, obtaining feedback, and documenting strategies are important elements in the overall change management process, they primarily focus on the preparation, implementation, and evaluation aspects of change. Refreezing specifically ensures that the new normal is not only adopted but maintained, making it a crucial factor for successful transitions in Lewin's model.